Privacy Policy – House of Microgreens

Last updated: 25 November 2025

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following information when you use our website or place an order:

  • Name
  • Mobile number
  • Email address
  • Delivery address and PIN code
  • Order and subscription details
  • Payment confirmation details from Razorpay (no card/UPI numbers stored)
  • Photos/videos shared for support (quality issues, replacements)

2. How We Use Your Information

We use your data to:

  • Process orders and subscriptions
  • Schedule deliveries
  • Communicate updates (order confirmation, delays, offers, etc.)
  • Improve our website and services
  • Comply with legal requirements

We may send occasional promotional messages. You can request opt-out anytime.

3. Sharing of Information

We do not sell your data.

We may share limited data with:

  • Delivery partners
  • Payment gateway providers (Razorpay)
  • Technical/IT service providers bound by confidentiality
  • Authorities if legally required

4. Cookies

We use cookies to:

  • Improve website experience
  • Remember preferences
  • Analyze traffic

You can disable cookies in your browser settings.

5. Data Security

We use reasonable measures to safeguard your information. However, no method is 100% secure.

6. User Rights

You may request:

  • To update your information
  • To delete your information (except when required for compliance/reporting)

7. Changes to Privacy Policy

Changes will be updated on this page with a new "Last updated" date.

8. Contact

Email: hi@houseofmicrogreens.in

Phone/WhatsApp: +916363312348